ADMINISTRATION ShortList

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Office Administrator: November 2016 – April 2019

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Keyrn Achievements: 1) Best employee 2017 based on excellent customer feedback. 2)rn Promoted company and increased

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sales by 60%

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Clientrn Relations:

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·       rn Ensuring guests are welcomed and receive an outstandingrn level of customer service

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·       rn Providing information to our clients face torn face or via telephone calls

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·       rn Manage and resolve customer complaints

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·       rn Administer contracts to new clients andrn maintaining contracts for the existing clients

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·       rn Documentation of all customer interactionrn information according to the company standards

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Administration:

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·       rn Supervising the cleaners in making sure allrn offices are tidy and clean every morning before clients get to use theirrn various offices.

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·       rn Marketing of offices, boardrooms and meetingrn rooms to let

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·       rn Communicating information to the company’srn directors

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Back-office Accounting & Record Keeping:

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·       rn Creating and invoicing our clients usingrn QuickBooks

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