Cashier ShortList

WORK AND EXPERIENCE

QATAR DIAR VINCI PARK (Q.D.V.P) JUNE 2013 TO DATE
Hamad International Airport carpark cashier
Duties and responsibilities:
· Maintaining outstanding customer service
· Coordinating with car park accountant
· Calculating total payment received during the shift and reconciling it with total end of shift transactions
· Counting money at the beginning and the end of shifts to ensure the amount is correct and that there is adequate change,handle proper shift handover including floats and reports
· Answering customers queries and providing information on the car park procedures and policies
· Ensuring that all tickets have the amount charged as well as entry and exit times
· Handling money with care and in a secure manner
· Complying with the company’s health and safety policy
· Issuing receipts,refunds,credits,or change due to customers as per company accounting rules
· Maintaining clean and orderly working areas
· Communicating customer’s requests and feedbacks to the car park management
· Handling equipment with utmost care and being responsible for any damage
· Reporting any discrepancy to supervisor
· Dealing with different payment scenarios (different currency,non-payment,credit cards e.t.c)
· handling customers while maintaining good contact politely and efficiently
· Checking the booth machine and equipment allocated to them whether they are operational and are supplied with paper and necessary items.etc reporting the same to the direct supervisor for replacement
· Ensuring that the cashier’s final tally report is signed off by the direct supervisor prior to handing over to the accountant

MIGOS RESTAURANT,KENYA JAN 2013 TO JUN 2013
Supervisor
Duties and responsibilities:
· Supervising all the waiters and waitresses in the bar and restaurant to enhance smooth service delivery
· Maintaining tidiness in the workplace including kitchen
· Cross selling food and beverage items to boost daily sales
· Handling both customers and staff complains
· Conducting staff briefing before commencing duty every morning to promote co-ordination at the workplace
· Ensuring proper grooming of the staff

EMIRATES GRAND HOTEL,DUBAI MAY 2011 TO DEC 2012
Housekeeping Supervisor
Duties and Responsibilities:
· Helping in training of room attendants
· Supervising room attendants while they are performing their duties
· Viewing all guest rooms and understanding amenities
· Understanding how everything operates in the guest room i.e fireplace,windows e.t.c
· Understanding all health and safety issues with regards to staff and self
· Understanding the reservation system
· Stocking and maintaining housekeeping supply rooms
· Determining and processing all guest complaints
· Checking if all guest rooms are ready for arrival
· Checking that all common areas are hazard free and ready for guests
· Ensuring high standards of customer service is maintained at all times
· Assisting guests with all questions and reasonable requests
· Maintaining clean and tidy appearance and work area

EQUITY BANK LIMITED,KENYA JAN 2010 TO DEC 2010
Customer Service
Duties and Responsibilities:
Greeting customers and welcoming them in the banking hall.
Opening bank accounts to new clients.
Verifying if documents used by clients to open bank accounts are genuine and meet the requirements.
Assisting clients with photocopying and passport photo capturing for opening accounts purposes.
Explaining and advising customers on all banking products offered.
Maintaining outstanding relationship between bank and clients.
Adhering to the set policies and procedures of the bank