DAVID KAMAU MUNGAI ShortList

DAVID KAMAU MUNGAI


General Information

EMPLOYMENT HISTORY
CROWN PLAZA HOTEL: Jun 2015 – date
CURRENT POSITION: HOTEL SUPERVISOR
Master the food safety sanitation guidelines associated with exceeding the quality of food safety service standards for our customers.
Ensure proper training is done to the hotel waiters
Ensure customer expectations are met or exceeded by ensuring subsistence storing and receiving practices are followed correctly.
Share ideas and provide feedback to the hotel management to ensure that processes are in place and are effectively working.
Working as a leader and leading as an example to the hotel waiters.
Reporting daily working shift to the line manager.
Ensuring proper coordination among the waiters to ensure smooth running of the activities.
GULF CATERING COMPANY (IRAQ) 2007-2009
POST: FOOD SERVICE
Duties and responsibilities
Make sure customer receives the service needed
Preparing tables for meals including setting up items such as linens, silverware and glassware
Checking with customers to ensure that they are enjoying their meals and take action to correct any problems.
Stock service areas with supplies such as coffee,food,tableware and linens
Explaining how various menu items are prepared, describing ingredients and cooking
Embracing the training given that increases self-improvement
Ensure customer expectations are met or exceeded by ensuring subsistence storing and receiving practices are followed.
Performs related duties as required or assigned within job classification
Observes safety standards and practices.
Creates organizational processes and procedures
DYNACORP INTERNATIONAL 2010-2014
POST: FOOD SERVICE
Duties and responsibilities
Ensuring that the sanitation areas are exceeding the customers’ expectations
Assuring that the outside sanitation department is continuously keeping up with all of the processes and procedures to ensure the the operation is running effectively to exceed the customer needs and standards.
Understands the standards for the overall betterment of improvement for the entire operational needs
Ensures that safety and sanitation guidelines, policies and procedures are met or exceeded daily within the warehouse areas.
Embrace training tools to ensure that daily food sanitation safety practices are adhered to and carried out correctly
Ensuring positive attitude towards the job consistently and to help other co-workers meet or exceed the standards.
Master the food safety sanitation guidelines associated with exceeding the quality of food safety service standards for the customers
Ensuring team work by ensuring I share and assist with the knowledge and experience I have with co-workers
Talking with a smile
Ensuring customers’ expectations are met or exceeded by ensuring subsistence storing and receiving practices are followed correctly
Set realistic goals and visions to exceed all standards both customers and job related

Education

1996 -1999
MUKOE SECONDARY SCHOOLKENYA CERTIFICATE OF SECONDARY EDUCATION

Attained an aggregate grade of c-


Work Experience

2010 -2014
DYNACORP INTERNATIONALFOOD SERVICE

DYNACORP INTERNATIONAL 2010-2014POST: FOOD SERVICE Duties and responsibilitiesEnsuring that the sanitation areas are exceeding the customers’ expectationsAssuring that the outside sanitation department is continuously keeping up with all of the processes and procedures to ensure the the operation is running effectively to exceed the customer needs and standards.Understands the standards for the overall betterment of improvement for the entire operational needsEnsures that safety and sanitation guidelines, policies and procedures are met or exceeded daily within the warehouse areas.Embrace training tools to ensure that daily food sanitation safety practices are adhered to and carried out correctlyEnsuring positive attitude towards the job consistently and to help other co-workers meet or exceed the standards.Master the food safety sanitation guidelines associated with exceeding the quality of food safety service standards for the customersEnsuring team  work by ensuring I share and assist with the knowledge and experience I have with co-workersTalking with a smileEnsuring customers’ expectations are met or exceeded by ensuring subsistence storing and receiving practices are followed correctlySet realistic goals and visions to exceed 


2007 -2009
GULF CATERING COMPANYFOOD SERVICE

Duties and responsibilitiesMake sure customer receives the service neededPreparing tables for meals including setting up items such as linens, silverware and glasswareChecking with customers to ensure that they are enjoying their meals and take action to correct any problems.Stock service areas with  supplies such as coffee,food,tableware and linensExplaining how various menu items are prepared, describing ingredients and cookingEmbracing the training given that increases self-improvementEnsure customer expectations are met or exceeded by ensuring subsistence storing and receiving practices are followed. Performs related duties as required or assigned within job classificationObserves safety standards and practices.Creates organizational processes and procedures


Jun 2015 – date
CROWN PLAZA HOTELHOTEL SUPERVISOR

Master the food safety sanitation guidelines associated with exceeding the quality of food safety service standards for our customers.Ensure proper training is done to the hotel waitersEnsure customer expectations are met or exceeded by ensuring subsistence storing and receiving practices are followed correctly.Share ideas and provide feedback to the hotel management to ensure that processes are in place and are effectively working.Working as a leader and leading as an example to the hotel waiters.Reporting daily working shift to the line manager.Ensuring proper coordination among the waiters to ensure smooth running of the activities.


Summary of Skills

PAST EMPLOYMENT SKILLS
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Education
Work experience
Summary of skills

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