RODGERS WASWA KUNDU
My strength is my flexibility to handle change.A customer service senior waiter and supervisor at my last jobs respectively,I was able to turn a negative working environment and develop a very supportive team.As far as weaknesses ,I feel that my management skills could be stronger,and constantly working to improve them.
1.A Self-starter with a strong sense of urgency who responds positively to challenge and pressure. 2.A fluent and articulate communicator,flexible and responsive.A self directed ,goal oriented doer. 3.Skillful,anticipates and addresses guest service needs. 4.Trains new staff members for restaurant and teaches them about guest service expectations and proper food handling. 5.Heavily focuses on customer service and relations to provide pleasant atmosphere for customers and ensures cleanliness of dinning area and food items before serving .
General Information
- Language English
- Highest Degree Level Certificate
- Total Year Experience Over 9
- Job Category Food service, General Labour, Hospitality Staff
- Expected Job Level Entry, Mid-level
- CV Upload waswa-cv.docx
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Passport Photo
- Travelers Passport Scan 1_438366.pdf
I am waitstaff profession with over 9years of experience in the restaurant business industry and I know what it means by customer service skills and satisfaction.
I’ve an upbeat personality that makes me interact with guests with ease.I have always calmed angry and frustrated customers and I ever made it a point that they left the restaurant satisfied with the dining experience to remember.
However my extensive background in this field makes me an excellent candidate for the position,And I know I could bring this friendly and proactive service to that shall ever be remembered .
Education
- St.Joseph High school Certificate
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Was a role model to others and always showed examples .
Was a leader with motivational skills.
Work Experience
- Kongoni Camp Ltd Senior Food service worker
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Helped the hotel achieve its goals and made good revenue .
Made many sells and during this time the hotel had quite a good number of repeat customers .