Front Office Officer ShortList

patrickipkirui@gmail.com

633-20406, SOTIK
+254706932403
I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills.

General Information

I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills.

Education

2012/2012
SOUTH RIFT COLLEGE OF SCIENCE AND TECHNOLOGYCERTIFICATE IN COMPUTER APPLICATIONS

Modules covered include:
Introduction to computers, Keyboarding, Windows Operating System, Microsoft Office Word 2003/2007/2010/2013, Windows Operating System, Microsoft Office Excel 2003/2007/2010/2013, Windows Operating System, Microsoft Office Access 2003/2007/2010/2013, Windows Operating System, Microsoft Office PowerPoint 2003/2007/2010/2013, Ms Publisher/Page Maker, Adobe Photoshop, Corel Draw, ArchiCAD13, Internet & Email Application


2015/2017
Cybrary.ITCompTIA Network +

Modules covered include:
Introduction to OSI Models, Devices & Protocols in Relation to OSI Model,


Work Experience

2013/2017
INFOTEC INNOVATIONSFront Office Manager / I.T Consultant

Contacting prospective clients,rnassessing their requirements then selling them the company’s products andrnservices that match their needs. Also responsible for maintaining on-goingrnrelationships with customers to foster repeat business

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DUTIES:

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Ø  Developrnand implement programmes to achieve set business goals and financial targets.

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Ø  Carryrnout surveys through retail parts, key customers for effectives inventory turnover.

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Ø  Selling the bank’srnpersonal banking products to the targeted market.

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Ø  Providing operationalrnsupport to the assigned field.

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Ø  Installing andrnconfiguring any new hardware or software.

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Ø  Installingrnand repairing windows operating system.

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Ø  Providingrnuser support and routine maintenance(service) on hardware.

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Ø rnDeployment, maintenance and monitoring ofrnactive network hardware.

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Ø rnSupervisingrnthe Technical teams working the onsite installations

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Ø rnGeneralrnOffice duties

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Ø rnMaterialsrnRequisition

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Ø rnPCrnMaintenance & Assembly

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Ø rnNetworkrnInstallations.

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Ø rnCustomerrnCare services.

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Ø rnArticlernwriting & projects typesetting.

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Ø rnSoftwarernInstallations and network maintenance / Configuration.

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Ø rnOfficernE-Mail Administration

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Ø rnMaintainedrnthe cyber café network.

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Summary of Skills

Proficiency in Quick Books and Computer Office Application Packages.
80%
Customer care and experience.
95%
Software Installation.
80%
Word Processing/Spreadsheets.
98%
Key boarding
100%
Microsoft Office
80%

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Education
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Summary of skills

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