Edward Ngaruiya

Kenya, Nairobi, Utawala
I am an energetic,focused and goal oriented person.I have worked and gained experience as a cook and as a waiter and i have attained success in customer engagement and satisfaction.

General Information

 I am an energetic,focused and goal oriented person with a diploma in hospitality management.I am skilled and experienced in food production as a cook and attained success in high meal consumption in the restaurant.I maintain professional ethics in my work area and work with dedication to deliver seamlessly and quality service.

I am also experienced in customer relation as i have worked in food and beverage service as a waiter and attained success in customer engagement and satisfaction.


June 2015 - December 2016
KIPS College Diploma in Hospitality Management

I have done and completed a course in Hospitality Management.

Work Experience

January 2017 - May 2017
Lite Restaurant Cook/Cashier

Maintaining a clean and orderly work to the highest hygiene level in the work area
Managing customer relation 
Prepare mis en place in sufficient quality for the days business
Prepare and cook basic dishes
Handling cash transactions 
Maintaining transaction reports 
High food consumption 
Success in balancing the cash after every shift

June 2017 - June 2018
NAS Airport ServicesWaiter

Table setting 
welcoming guests 
Explain to customers what they may not understand 
Informing customers of the days offer
Taking orders and serving
Crumbing down 
Customer engagement and satisfaction 
Service without complaints from the customers 

Summary of Skills

Leadership skills

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Work experience
Summary of skills


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