Mr Wilson Ambiyo, CV ShortList

ambiyowil@gmail.com

10/Sep/1986
Langata
0725720214
An articulate self-starter, confident and well-presented with a proven ability to provide exceptional customer service, pragmatic approach to problem solving, a drive to see things through to completion, of exceptional entrepreneurial disposition utilizing stellar customer service and hospitality skills harnessed over five years.

General Information

Education

2000-2004
Lela High SchoolHigh School Diploma

High School Diploma


Work Experience

2015 - Present
Zana Africa LimitedAdministrative Assistant

Managed front desk office, handled telephone calls, visitors, and incoming correspondences• Reviewed outgoing materials and correspondence for internal consistency and conformity with established company procedures• Assisted in the coordination of travel arrangements, work permits, visa application and travel budgets for key members of leadership and foreign National employees• Ensured proper filing of financial documents & data. Confirmed, encoded and distributed invoices for payment and other correspondence for future audits and reviews, ensuring security and confidentiality of the documents in line with organization policy and donor requirements.• Performed general clerical duties, to include but not be limited to photocopying, scanning, faxing, filing, and mailing• Provided administrative and logistical support by ordering and maintaining supplies for departments. Processed timesheets and expense reports and verifies correct charge codes• Provided guidance to less experienced staff on general office processes, procedures and computer applications and also processed paperwork for new hires, mails new employment packets and types offer letters


2011-2014
DynCorp InternationalHelp Desk Specialist

Point of contact for the reporting, assignment, and tracking of all remedy tickets, preventative maintenance checklists, and facilities maintenance and repair related issues• Worked with Service Desk to ensure preventive maintenance schedule and service order request tickets are properly created, updated, closed, and reported• Responsible for the operation of the facilities help desk for site customers; answer calls and prepare help tickets. Created and managed databases; excel spreadsheets, word documents, PowerPoint• Ensured preventive maintenance schedule and service order request and Work Order Requests (SOR & WOR) are properly created, updated, closed, reported & filled.• Managed the Remedy help-desk by receiving customer requests and initiating service tickets, coordinating, scheduling, and assigning work• Tracked parts used and closing out help tickets upon completion; scheduling, issuing, and closing out preventative maintenance inspections


Summary of Skills

Computer Advance Skills; Outlook, Excel, Word, Access, Power, Database, Spreadsheets, Visio, PeopleSoft • Operates office machinery such as fax and copier machines • Work independently with good decision-making skills • Good knowledge of domestic and international postal and customs practices • Team Work and Interacts professionally with all levels of employees and customers • Adaptability
0%

0 Review

Rate This Resume ( No reviews yet )

Education
Work experience
Summary of skills

GENERAL PUBLIC NOTICE

We would like to inform the public that all jobs that Silver RayHR posts are only found on our website and our official Social Media accounts only. The links to our official accounts can be found on the right. Please remember Silver RayHR does not charge candidates for job opportunities!

Contact Us

LOCATION: Agip House, 1st Floor Wing B.
ADDRESS: P.O Box 44248 - 00100 Nairobi Kenya
CELL: +254 726 406 832 / +254 714 189 091
EMAIL: info@silverrayhr.com