ambiyowil@gmail.com
General Information
- Language English, Swahili
- Highest Degree Level Diploma IT
- Total Year Experience 7
- Job Category Administration Staff, Cargo Documentation Specialists, Cargo Handlers, Driver, ICT Specialists, Laundry Attendants, Material Controls, Operators, Supply chain, Telecommunication, Transportation, Warehouse, Warehouse Staffs
- CV Upload 1_AMBIYO-WILSON-OYAWA-CV.pdf, AMBIYO-WILSON-OYAWA_CV.docx
- Passport Photo
- Travelers Passport Scan 98_PASSPORT.pdf
Education
- Lela High SchoolHigh School Diploma
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High School Diploma
Work Experience
- Zana Africa LimitedAdministrative Assistant
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Managed front desk office, handled telephone calls, visitors, and incoming correspondences• Reviewed outgoing materials and correspondence for internal consistency and conformity with established company procedures• Assisted in the coordination of travel arrangements, work permits, visa application and travel budgets for key members of leadership and foreign National employees• Ensured proper filing of financial documents & data. Confirmed, encoded and distributed invoices for payment and other correspondence for future audits and reviews, ensuring security and confidentiality of the documents in line with organization policy and donor requirements.• Performed general clerical duties, to include but not be limited to photocopying, scanning, faxing, filing, and mailing• Provided administrative and logistical support by ordering and maintaining supplies for departments. Processed timesheets and expense reports and verifies correct charge codes• Provided guidance to less experienced staff on general office processes, procedures and computer applications and also processed paperwork for new hires, mails new employment packets and types offer letters
- DynCorp InternationalHelp Desk Specialist
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Point of contact for the reporting, assignment, and tracking of all remedy tickets, preventative maintenance checklists, and facilities maintenance and repair related issues• Worked with Service Desk to ensure preventive maintenance schedule and service order request tickets are properly created, updated, closed, and reported• Responsible for the operation of the facilities help desk for site customers; answer calls and prepare help tickets. Created and managed databases; excel spreadsheets, word documents, PowerPoint• Ensured preventive maintenance schedule and service order request and Work Order Requests (SOR & WOR) are properly created, updated, closed, reported & filled.• Managed the Remedy help-desk by receiving customer requests and initiating service tickets, coordinating, scheduling, and assigning work• Tracked parts used and closing out help tickets upon completion; scheduling, issuing, and closing out preventative maintenance inspections