REBECCA RESUME ShortList

REBECCAH MUTHONI MWANIKI

Tel: +254722313703

PASSPORT NO. A1669936

EMAIL: rebeccamuthoni49@gmail.com

LAUNDRY ATTENDANT

CAREER ASPIRATION

Quick, extroverted professional with 5+ years’ progressive experience in providing high quality laundry services. Highly skilled in operating all kinds of machinery in laundry and dry cleaning areas including washers, dryers, ironers and towel folders. Good communication skills coupled with the ability to stay alert during duty hours.

WORKING EXPERIENCE.

DYNCORP INTERNATIONAL-LEATHERNECK, AFGHANISAN

Laundry Attendant – JAN 2012-August 2014

Duties/Responsibilities

• Cleaning articles such as rags, wiping cloths, filter cloths, bags, sacks, and work clothes.
• Maintaining cleaning and safe work environment.
• Working in the laundry service desk dealing with heavy volume of laundry.
• Sorting dried clothes according to identification number or type
• Folding and placing item in appropriate storage bin
• Lubricating machines, mending torn clothes, and sorting and counts articles to verify quantities on laundry lists.
• Attend service desk with heavy customer service
• Taking a survey of the clothes that need to be washed.
• Identifying colors and whites and separate them
• Making bundles of similar types of clothes and colors
• Ensuring that whites are separated regardless of the type of clothes
• Asking customers their choice of detergent and softener
• Ensuring that each pile of clothes is in a separate basket
• Tagging each customer’s clothes separately
• Inspecting each item for nicks, tears or stains prior to washing and inform customers
• Loading clothes in the washer and ensuring that the right amount is loaded
• Other duties as assigned

PARKSIDE HOTEL-NAIROBI, KENYA

Laundry Supervisor- MAY 2010-Oct 2011

Duties/Responsibilities

• Developing and maintaining positive working relationship with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensuring adherence to quality expectations and standards; identifying, recommending, developing and implementing new ways to increase organizational efficiency, productivity, quality, safety and /or cost-savings.
• Following all company and safety and security policies and procedures.
• Reporting any maintenance problems, safety hazards, accidents or injuries; complete safety training and certifications.
• Ensuring uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Perform other reasonable job duties as requested by manager
• Completing inventory of uniforms and linens,
• Conducting monthly inventory of laundry supplies.
• Training employees on all laundry procedures, including safety procedures and equipment operation.
• Operate and monitor washing, dry cleaning and drying machinery.
• Assisting management in hiring, training, scheduling, evaluating, counseling, disciplining and motivating and coaching employees.

MERIDIAN HOTEL-NAIROBI, KENYA

LAUNDARY ATTENDANT – FEB 2000-Jan 2010

Duties

• Taking in laundry and dispensing finished laundry at a pick up.
• Ensuring adherence to quality expectations and standards to increase organizational efficiency, productivity, quality, safety, and /or cost-savings.
• Following all company and safety and security policies and procedures.
• Reporting any maintenance problems, safety hazards, accidents or injuries; complete safety training and certifications.
• Operating different machines and equipment.
• Responsible for containing and dispensing used chemicals.
• Washing and ironing customer’s linen.
• Ironing garments.
• Lubricating machines, mends torn articles, and sorts and counts articles to verify quantities on laundry lists.
• Ensuring that all equipment and supplies are maintained and inventoried.
• Maintaining the cleanliness of the laundry facilities.

PROFESSIONAL BACKGROUND

Jan 1997-Jan 2000                  :           Mountain Top Hotel and travel Institute-Nyeri

Course                                                :           Diploma in Hotel Management

March 1996-Nov 1996           :           Global Hotel Institute

Course                                                :           Certificate in Hotel Management

Covered

• Hotel Fundamentals
• Housekeeping
• Laundry
• Communications
• Customer care

12^th June -12^th Sept 2000       :           Solutions Uganda Limited

Introduction to computers

Applications and word processing course

EDUCATIONAL BACKGROUND

1991-1994                               :           Thingingi Girls Secondary School

KCSE Certificate

HOBBIES

• Traveling
• Reading
• Worldwide visitations
• Socializing and watching TV Programmes

REFEREES

1. Mary Muriuki

Manager

Parkside Hotel

Tel: 0721711619

Nairobi-Kenya

2. Mary Ann

Tel: 0724922018