RODGERS WASWA KUNDU
My strength is my flexibility to handle change.A customer service senior waiter and supervisor at my last jobs respectively,I was able to turn a negative working environment and develop a very supportive team.As far as weaknesses ,I feel that my management skills could be stronger,and constantly working to improve them.
1.A Self-starter with a strong sense of urgency who responds positively to challenge and pressure. 2.A fluent and articulate communicator,flexible and responsive.A self directed ,goal oriented doer. 3.Skillful,anticipates and addresses guest service needs. 4.Trains new staff members for restaurant and teaches them about guest service expectations and proper food handling. 5.Heavily focuses on customer service and relations to provide pleasant atmosphere for customers and ensures cleanliness of dinning area and food items before serving .
General Information
- Language English
- Highest Degree Level Certificate
- Total Year Experience 9
- Job Category Food service, Hospitality Staff
- Expected Job Level Entry, Mid-level
- CV Upload 2_waswa-cv1.docx
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Passport Photo
Dear sir/madam
I’m waitstaff profession with over 9years of experience in the restaurant business industry having held various positions .
I have proven my ability to manage the worklow in both the back and front end of many restaurants,evidenced my ability to consistently earn high customer satisfaction ratings on all taken home surveys.This has been a major aspect of my success throught my career.
I feel that I have a confident nature,am happy to learn new skills and always like to ensure that I’m busy and that everyone around me is working hard to achieve a pleasant experience for customers. I believe I’m highly capable and experienced for this position .
However letting my customers leave my restaurant dissatisfied is unacceptable in my view .