Service Desk Clerk ShortList


General Information

  • Language English
  • Highest Degree Level secondary Certificate
  • Total Year Experience 3 years
  • Job Category  Administration Staff
  • Expected Job Level Entry



I am pleased to submit my resume for consideration for the position as a Service Desk Clerk in your esteemed organization. Given my background in hospitality and talent for customer care, I feel I am in a great position to make a positive impact with your company. My strengths as a candidate are best measured in relation to the skills and talents I have gained throughout my career, such as:

  • My 3 year history working with PAE as Housing clerk/ Service Desk Clerk of hands-on experience compiling with all the environment health, safety, quality assurance requirement and goals.
  • Prioritize calls : emergency or routine and direct an appropriate response
  • Maintaining a safe work place and ensuring safety is highly prioritised at work place.

The attached resume provides further detail about how my qualifications and background as a Service Desk Clerk is a match for your organization’s needs. I welcome the opportunity to further discuss how I can apply my strengths to the progress of your organization. I appreciate you taking the time to review my credentials and experience.


Stephen Kyalo.



Start 2001 - End 2005
SSD secondary school.Certificate

Work Experience

Start January 2016 - End October 2018
PAEService Desk Clerk

Summary of Skills

tPunctual focused and very dedicated to any task given. tHard working self-motivating team player. tMaintain observer’s honesty and loyalty. tTo maintain good public relation. tExcellent planning and organization skills. tProficiency in micro soft Professional software with MS Word, Power point, Outlook, Access tand internet explorer. tAbility to work in a fast-paced environment that requires handling multiples tasks at a given time and rapidly adapting to changing priorities and schedules.

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Work experience
Summary of skills


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