Thomas Mang'ana Mochache
A highly talented and hardworking individual with one-year experience in hotel industry, currently looking for a job in a busy hotel. I intend to bring on board my knowledge in hospitality industry gained from practical work and exposure at some leading hospitality companies in Somalia.
With my hard work, enthusiasm and pleasant personality, coupled with skills in providing the best waiter services such as preparing tables, bar-tending, handling glassware, escorting guests, I am very confident that I will bring forth a world class service without compromising on quality and professionalism.
Key Professional skills
- Excellent communication skills, achievement oriented, innovative, assertive, strategic thinker.
- Highly computer literate with good interpersonal skills, PR skills and good leadership skills.
- Ability to understand complex situations and analyze systematically to reach best desired solutions. Excellent knowledge in current trends, systems and practices.
- Ability to conduct audit and well updated on best practices across different categories.
- Proficiency in word, excel, power point and access, among others.
- Ability to work with little supervision or no supervision at all and maintain a high level of performance.
- Well groomed, disciplined and honest at all times.
- Self-driven leader with strong networking, motivation and team building skills.
- Quick and attentive to customers and their orders and working quickly without compromising quality.
- Able to remain calm under pressure and solve problems accordingly.
General Information
- Language English, Swahili
- Highest Degree Level Diploma
- Total Year Experience 1
- Job Category Food service, General Labour, Hospitality Staff, Laundry Attendants
- Expected Job Level Mid-level
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Passport Photo
- Travelers Passport Scan Passport-doxs.docx
Education
June 2011 to December 2014
Work Experience
May 2017 to present
- Olive Inn Hotel Tabasamu MatundaWaiter
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Responsibilities
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- Taking orders from customers for foodrn and beverages.
- Checking with customers to ensure theyrn are enjoying their food and drinks.
- Collecting payment vouchers formrn customers.
- Removing dishes and glasses from tablesrn and counters and taking them to the kitchen for cleaning.
- Cleaning tables and counters afterrn customers have finished their meals and drinks.
- Preparing tables for meals, includingrn setting ups items such as linens, silverware and glassware.
- Take customer payments and give backrn the correct change.
- Listen and respond to customerrn complaints and requests.
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